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FAQs

Who to contact, and what to ask them

There is more advice available than there is good advice. Here is who to approach for what, in what order, and what each of them can and cannot answer for you.

Structured XML, not PDFPINT AE specificationPeppol networkFTA as fifth corner
Structured XML
Not a PDF
5-corner
Model including the FTA
ASP required
No direct route
Validated
Before it reaches your customer
What matters

Four things worth getting right

Four things worth understanding properly before you spend money on anything.

1Official guidance for the rules themselves

The Ministry of Finance and the Federal Tax Authority publish the guidelines, the mandatory fields specification and the provider list. That is the primary source.

2Your accountant for your position

Which phase applies to you, whether an exclusion is relevant and how this sits alongside VAT and corporate tax.

3Accredited providers for transmission

They can explain their own service well. They are not the right source for whether you are in scope.

4Us for the whole picture in one conversation

Scope, provider shortlisting without commissions, and the software side through our own team. Starting with a free readiness check.

Practical steps

The groundwork

Do these first and every later decision becomes cheaper and clearer.

Questions we get asked

Frequently asked

Short, practical answers. If yours is not here, ask us directly — we answer even if you never become a client.

Where can I get official UAE e-invoicing guidance?

The Ministry of Finance and the Federal Tax Authority publish the guidelines, mandatory fields specification and the accredited provider list.

Who can tell me whether I am in scope?

Your accountant or an advisor who will confirm it in writing. Providers and software vendors are not the right source for that question.

How do I reach GoldenKey?

Call or WhatsApp +971 55 671 5001, email info@goldenkeybcs.com, or use the form on this page. The readiness check is free and there is no obligation.

GoldenKey e-Invoice · in development

We are building our own e-invoicing app — and the ERP and CRM around it

Most businesses will need something sitting between their sales desk and their Accredited Service Provider — a system that creates a proper structured invoice, holds the customer data the standard demands, and keeps a record an auditor will accept. That is what we build, and because we build it ourselves we can shape it around your business rather than asking you to reshape your business around a product.

Full invoicing suiteQuotations, proforma, tax invoices, credit notes, debit notes and part-payments in one place.
Customer & supplier recordsTRN, TIN, licence details, trade name in English and Arabic, and the addresses the schema expects.
Validation before sendingMissing or malformed fields are caught in your own system first, so rejections do not pile up later.
VAT-aware line itemsStandard-rated, zero-rated, exempt and reverse-charge lines handled per line, not per invoice.
Multi-currencyInvoice in AED, USD, EUR or GBP with the AED equivalent recorded where it is required.
Approval workflowDraft, review, approve, issue — with a named person against every step.
Archive & retrievalInvoices stored in a searchable archive you can hand to an auditor without digging through email.
Audit trailWho created it, who changed it, who issued it and when — recorded automatically.
Numbering that holds upSequential, gap-free numbering per series, per branch and per financial year.

GoldenKey is a business setup and compliance consultancy. We are not a Ministry of Finance Accredited Service Provider, and we do not claim to be one. Our software is built to work alongside the ASP you appoint. Scope, timelines and pricing are agreed in writing before any work starts.

Keep reading

Related guides

A note on this pageA note on how to read this: it is general information, not tax or legal advice, and your own circumstances may change the answer. The Ministry of Finance and the Federal Tax Authority publish the authoritative guidance and it continues to develop. If anything here matters to a decision you are making, have it confirmed — we will do that in writing for free. Indicative prices are confirmed in writing before any work starts.
Talk to a human

A free readiness check, with no sales pitch attached

We tell you your phase, the gaps in your data and what a realistic budget looks like. If you do not need us, we say so.

  • A named advisor, not a call centre queue
  • We work with your existing accountant if you have one
  • Arabic and English documentation
  • No obligation — plenty of people call us just to check a date

Free e-invoicing readiness check

No cost, no obligation. We tell you which phase you fall into and what you actually need.

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