As a rule, mashreq NeoBiz is Mashreq's digital SME proposition with online submission and quick activation for eligible businesses, and it is one of the banks GoldenKey regularly introduces new companies to. Opening a business account with Mashreq NeoBiz is a realistic goal for a well-prepared company, and preparation is exactly what GoldenKey provides. GoldenKey has licensed import-export business businesses for customers in Mashreq NeoBiz and knows which sub-activities to list so you are not asked to amend the licence later. Import & Export in Mashreq NeoBiz means importing goods into the UAE and exporting or re-exporting them to regional and global markets, and it is licensed as a commercial activity.
Why Mashreq NeoBiz
From day one, if Mashreq NeoBiz is not the right fit for your profile, we say so and introduce you to a bank that is, because a well-matched request is approved faster. Crucially, mashreq NeoBiz is known for online application, quick activation, start-up pricing and integrated payment tools, which is why we shortlist it for companies with that profile. In practice, mashreq NeoBiz is a sensible home for import & export because importing goods into the UAE and exporting or re-exporting them to regional and global markets is a well-understood activity there and the approvals are routine.
How Mashreq NeoBiz works with GoldenKey
Step 1Profile review
We review your licence, activity, shareholder nationalities and expected turnover and confirm that Mashreq NeoBiz is a sensible match. This is also the point at which we answer any question specific to a Mashreq NeoBiz account for an import-export business.
Step 2Document pack
Crucially, we compile the licence, memorandum, passport and visa copies, address proof, business profile and sample contracts in the layout Mashreq NeoBiz expects.
Step 3Introduction and meeting
We introduce you to a Mashreq NeoBiz business banking officer and sit with you for the submission meeting, in person or by video. Your portal shows the status of this step for a Mashreq NeoBiz account for an import-export business in real time.
Step 4Compliance and activation
Mashreq NeoBiz's compliance team reviews the file, raises any follow-up questions (which we help answer) and activates the account on approval.
Documents required
For a Mashreq NeoBiz account for an import-export business the authority asks for the following documents, and we tell you exactly how each must be formatted.
- Office tenancy contract or flexi-desk agreement
- Trade licence, certificate of incorporation and memorandum of association
- A CV for each shareholder and the company's website or social links
- Personal or corporate bank statements for the last three to six months
- Proof of residential address for each signatory
- Passport, visa and Emirates ID copies of all shareholders and signatories
Pricing
Just as important, use the table below to compare packages for a Mashreq NeoBiz account for an import-export business; we will confirm the exact total for your case in a written quotation. Pricing for a Mashreq NeoBiz account for an import-export business depends on the package you choose; every option below includes GoldenKey's service and the government fees stated.
| GoldenKey service fee | AED 1,500 |
|---|
Introduction, document preparation and coordination with bank relationship manager
Request this servicePrices are indicative, in AED, exclusive of 5% VAT where applicable, and confirmed in writing before payment. Last updated 2026-10-07.
Why the UAE
Just as important, residence visas for owners and families come with the company, which makes a Mashreq NeoBiz account for an import-export business a route to relocation as well as a business decision. The UAE sits within an eight-hour flight of two-thirds of the world's population, which is why so many founders choose it as a base for a Mashreq NeoBiz account for an import-export business.
Why GoldenKey
GoldenKey is based in Ajman Free Zone and has helped founders from more than 60 countries with a Mashreq NeoBiz account for an import-export business, so the paperwork, approvals and timing hold no surprises for us. In short, after your Mashreq NeoBiz licence is released, the same team handles renewals, visa additions, amendments and tax registrations, so you never have to explain your business twice. In our experience, we speak the languages our clients speak, including English, Arabic, Hindi, Urdu and Malayalam, and we can arrange Russian, French and Mandarin support for a Mashreq NeoBiz account for an import-export business.
Day to day, book a call with GoldenKey and we will confirm your eligibility, your costs and your next steps for a Mashreq NeoBiz account for an import-export business in a single conversation.
Frequently asked questions
Does GoldenKey guarantee a Mashreq NeoBiz account?
No consultant can. Mashreq NeoBiz's compliance team makes the decision. What GoldenKey does is prepare a complete, consistent submission and introduce you to the right banking officer, which is where most of the difference is made.
Can a free zone company open an account with Mashreq NeoBiz?
Yes. Mashreq NeoBiz accepts companies from the main free zones, subject to its review. A clear activity and a UAE-resident signatory help.
What if Mashreq NeoBiz declines my application?
Just as important, we ask for the reason, address it if possible and apply to a better-matched bank. A decline at one bank does not affect your application elsewhere.
Is import & export allowed in Mashreq NeoBiz?
To be clear, mashreq NeoBiz assesses import & export businesses on their documentation and trading pattern. {brand} prepares a profile that explains the activity clearly.
Can I combine import & export with other activities?
In most cases yes. Related activities can share one licence, while unrelated ones may need a general trading licence or a second licence.


