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Dubai · United Arab Emirates

Business Setup in Dubai Outsource City

BPO & shared-services free zone. 100% foreign ownership, outsourcing service and more license types, UAE residence visas and bank account assistance — handled end-to-end by GoldenKey from Ajman Free Zone.

Key Facts About Dubai Outsource City

DOC At a Glance
LocationDubai, United Arab Emirates
Foreign Ownership100% — no local sponsor required
Tax Position0% on qualifying free zone income; 9% CT above AED 375,000 otherwise; 0% personal income tax
Residence VisasInvestor & employee visas per facility package
License TypesOutsourcing Service, IT Service, Commercial
Key SectorsBusiness Process Outsourcing, Call Centres, Shared Services Centres
FacilitiesFlexi-desk, offices, and zone-specific facilities
Capital Repatriation100% of capital & profits

Why DOC in Dubai?

Overview

Dubai Outsource City is bPO & shared-services free zone, positioned in Dubai with a licensing framework built around business process outsourcing, call centres and shared services centres. DOC was designed for round-the-clock outsourcing floors — power, telecom and transport included.

Like every UAE free zone, DOC offers 100% foreign ownership, full repatriation of capital and profits, and 0% personal income tax. Qualifying free zone income can benefit from the 0% corporate tax rate under the UAE Corporate Tax regime, while non-qualifying income above AED 375,000 is taxed at 9% — GoldenKey's tax team structures this correctly from day one.

GoldenKey maps your real business model onto DOC's official activity list, prepares the MOA and application forms, obtains approvals, and delivers a license that banks, landlords and clients accept without question — with a fixed written quote before any commitment.

Written quotation

Get the exact cost for Dubai Outsource City

Every government fee itemised. The number never changes after you say yes.

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Why Founders Choose DOC

Advantages
Purpose-built for BPO operations
Large floor-plate offices
Talent-dense TECOM ecosystem
24/7 operations infrastructure
Data and telecom readiness
Cost-efficient for scale teams

License Types & Activities

Licensing

DOC issues the following license categories. One license can typically carry multiple related activities — we help you select codes that keep banks and future clients comfortable.

  • Outsourcing Service
  • IT Service
  • Commercial
Explore Business Activities
Focus Sectors

Built For These Industries

Business Process Outsourcing

DOC treats business process outsourcing as a familiar file; we make it a fast one — documents prepared before submission and a fixed quotation on day one.

Call Centres

From first approval to final quote, our DOC desk scopes call centres end to end — licence class, authority steps and the visa plan, priced in writing.

Shared Services Centres

We map the shared services centres route inside DOC: activity wording, required sign-offs and a dated timeline, then fix the number before you commit.

IT Outsourcing

The DOC route for it outsourcing, minus the guesswork: verified activity match, sequenced approvals and a two-year cost view before you pay.

Back-office Operations

Your back-office operations plan for DOC, engineered properly — bank appetite checked first, licence structured second, every dirham accounted for.

HR Outsourcing

A dedicated consultant structures hr outsourcing for DOC — approvals sequenced early, banking pre-matched, and every fee itemised upfront.

Your DOC Setup In 5 Steps

Simple, Transparent & Hassle-Free
1

Consult

We understand your model and compare DOC with alternatives.

2

Plan

Fixed written quotation — activities, visas and facility locked.

3

Process

MOA, forms, approvals and government submissions handled.

4

Launch

License issued; visas, Emirates ID and bank introduction begin.

5

Support

Renewal calendar, compliance reminders and WhatsApp-first updates.

Documents Required

Get Ready

Prepare these and GoldenKey handles the rest for a smooth, fast-track DOC setup.

01Passport copies of all shareholders and managers
02Passport-size photograph (white background)
03Three preferred trade names in order of priority
04Brief description of intended business activities
05UAE entry stamp / visa copy (if inside the UAE)
06NOC from current sponsor (only for some cases)

Questions

Frequently asked questions

How much does a DOC license cost in 2026?

License packages in Dubai Outsource City vary with the activity, visa quota and facility you choose. As your consultant, GoldenKey prepares a fixed written quotation with every government fee itemised — the number never changes mid-process, and instalments via Tabby and Tamara are accepted.

Can foreigners own 100% of a company in DOC?

Yes. Like all UAE free zones, Dubai Outsource City allows 100% foreign ownership with full repatriation of capital and profits — no local sponsor or Emirati partner is required.

How long does company formation in Dubai Outsource City take?

With a complete document pack, most DOC incorporations complete within 2–7 working days. GoldenKey pre-validates your file before submission to protect that timeline.

Does a DOC license come with UAE residence visas?

Yes — packages include investor and employee visa eligibility depending on the facility you take. We handle entry permits, medicals, Emirates ID and stamping end-to-end.

Is Dubai Outsource City a good choice for business process outsourcing businesses?

DOC is particularly strong for business process outsourcing companies thanks to its ecosystem, licensing scope and infrastructure. Our advisors compare it against alternative zones so you commit with a full picture.

Can I set up in DOC without visiting the UAE?

In most cases, yes — incorporation can proceed remotely with attested documents and digital signatures, and GoldenKey acts as your on-ground team. Some banking steps may later require a short visit.

Ready when you are

Get your business licence in just 60 minutes

Written prices, one consultant from first call to bank account, honest advice.

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